Shipping policy

Shipping Policy

Thank you for shopping with us at Bri Simpson Art. We strive to provide you with a seamless shopping experience, including reliable and timely delivery of your purchases. Please read our shipping policy carefully to understand how your order will be processed and delivered.

Order Processing:

  • Upon placing an order, please allow 1-2 business days for order processing and fulfillment. Orders are processed during regular business hours, Monday through Friday, excluding holidays.
  • Once your order has been processed, you will receive a confirmation email with details of your purchase and estimated delivery date.

Shipping Timeframe:

  • Our standard shipping timeframe is 5-8 business days from the date of order processing.
  • Please note that delivery times may vary depending on your location, courier service availability, and unforeseen circumstances such as extreme weather conditions or natural disasters.

Tracking Information:

  • Once your order is in transit, you will receive a shipping confirmation email containing a tracking code.
  • You can use this tracking code to monitor the status and progress of your delivery. Simply click on the provided link or enter the code on our website's tracking page to access real-time updates on your shipment's whereabouts.

Shipping Methods:

  • We utilize reputable courier services to ensure the safe and efficient delivery of your orders.
  • Please note that we currently offer standard shipping only. Expedited shipping options may be available for an additional fee, which will be displayed at checkout.

International Shipping:

  • At this time, we only offer shipping within the United States for original work, art prints, and candles.  We do not offer international shipping for these items. Tshirts, journals, and tea mugs can be shipped internationally but will be charged additionally to cover services. 

Shipping Fees:

  • Shipping fees are a flat $5 for all products, and t-shirts, tea mugs, and journals may include additional shipping charges as we work with 3rd party shipping to handle these items. The exact shipping cost will be displayed at checkout before you finalize your purchase.

Order Tracking:

  • If you have any questions or concerns regarding the status of your order or tracking information, please don't hesitate to contact our customer support team at bri.simpsonart@gmail.com. We're here to assist you with any inquiries you may have.

Note:

  • Business days refer to Monday through Friday, excluding holidays.
  • Delays may occur during peak seasons or due to unforeseen circumstances beyond our control. We appreciate your patience and understanding in such situations.

By placing an order with us, you agree to abide by the terms and conditions outlined in this shipping policy. We value your business and look forward to serving you again in the future.

Thank you for choosing Bri Simpson Art!